Babies R Us - poor gift registry service Fourways mall

Bad customer service at the fourways branch. I went to do a gift registry for a baby shower on Saturday. They promised to send the reference number and the details to be loaded on Saturday afternoon. However this wasn’t done. After many follow up calls to no avail. My my guest invites were supposed to be out on Sunday. Here we are on a Tuesday nothing from this store. No communication back whatsoever. Clearly they do not need customers and their money. Very disappointed at this service. To think this store looks decent but the employees are dragging down to hen drain