Worst service ever

Well where to begin

Since I've been a customer at B360 also known as Western Cape Digital Communications, i had problems.

Paying over R900 for a 6mb uncapped wireless internet i never received this service. From day 1 I had issues with the speed of the internet. Ive opened tickets on the customer portal and each time they close it with empty promises that the issue will be resolved. I requested a refund within 2 weeks after the service was activated and that was also ignored.

I have the support technician on wharsapp every night I will contact them with my issues and nothing is being done. Speed tests was submitted to them and nothing was done

Ive opened tickets on a daily basis for the same issue and now they ignore my emails, tickets, phone calls etc.

Its now 3 months later and im still sotting with the same issue and if you dont pay the invoice until the problem is resolved they just suspene your service and still dont sort the issue.

Ive requested them to phone me back nothing happens.

It takes me 3 hours and more to download a 300mb file with the current speed im receiving (if I receive any speed) so at this stage Im paying for a service that I dont receive

They've replaced my dish and still the issue is there

They dont care about customer support. Never in my life will I use them again nor will I suggst them to family or friends

WORST SERVICE BY FAR!!!!!