AZ VACCUUMS
I SENT MY WORKING KIRBY FOR A SERVICE TO AZ VACCUUMS PLUMSTEAD CAPE TOWN THEY MADE MANY EXCUSES THAT THE MACHINE NEED EXTRA ATTENTION THIS WENT ON FOR FOR TWO MONTHS AND WHEN I SENT MY COURIERS TO COLLECT FROM AZ VACCUUMS THEY SENT BROKEN BITS OF OTHER MACHINES BACK THAT DOES NOT EVEN LOOK A VACUUM WHAT YOU PAY IS NOT WHAT YOU GET. BE WEARY ABOUT THIS COMPANY THEY TAKE YOUR MONEY AND VACCUM
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Replies (5)Reported
AZ Vacuums Kirby Servicing Plumstead (Business Closed)'s replyOfficial
13 Sept 2022, 12:27Ines unfortunately after reviewing and investigation our records the information you provided is false information.
Your requested to return machine.Assembled or not as you no longer wanted to wait for the parts to arrive.
unfortunately we cannot assist you any further if you cannot wait for your parts to arrive have a wonderful day..We currently can provide all the proof regarding this issue as all our emails and messages are recorded
Your requested to return machine.Assembled or not as you no longer wanted to wait for the parts to arrive.
unfortunately we cannot assist you any further if you cannot wait for your parts to arrive have a wonderful day..We currently can provide all the proof regarding this issue as all our emails and messages are recorded
AZ Vacuums Kirby Servicing Plumstead (Business Closed)'s reply13 Sept 2022, 12:27
Official
Ines unfortunately after reviewing and investigation our records the information you provided is false information.
Your requested to return machine.Assembled or not as you no longer wanted to wait for the parts to arrive.
unfortunately we cannot assist you any further if you cannot wait for your parts to arrive have a wonderful day..We currently can provide all the proof regarding this issue as all our emails and messages are recorded
Your requested to return machine.Assembled or not as you no longer wanted to wait for the parts to arrive.
unfortunately we cannot assist you any further if you cannot wait for your parts to arrive have a wonderful day..We currently can provide all the proof regarding this issue as all our emails and messages are recorded
's updateReviewer Update
13 Sept 2022, 13:26THAT IS NOT TRUE YOU ARE SELLING MY MACHINE!!
's update13 Sept 2022, 13:26
Reviewer Update
THAT IS NOT TRUE YOU ARE SELLING MY MACHINE!!
AZ Vacuums Kirby Servicing Plumstead (Business Closed)'s replyOfficial
13 Sept 2022, 13:30Hi Ines you are through to different department not the servicing department.Unfortunately we cannot sell your Kirby it’s currently on your possession as I can see on our system.So not sure what you referring to .Please email is for any other further information.Unfortunately we cannot assist you any longer as to your matter As you not coming to a conclusion.Thank you have a wonderful day
AZ Vacuums Kirby Servicing Plumstead (Business Closed)'s reply13 Sept 2022, 13:30
Official
Hi Ines you are through to different department not the servicing department.Unfortunately we cannot sell your Kirby it’s currently on your possession as I can see on our system.So not sure what you referring to .Please email is for any other further information.Unfortunately we cannot assist you any longer as to your matter As you not coming to a conclusion.Thank you have a wonderful day
's updateReviewer Update
13 Sept 2022, 13:38I HAVE THE ORIGINAL DOCUMENTATION OF MY MACHINE AND I HAVE CONTACTED KIRBY INTERNATIONAL AND REP WAS SEND OUT FROM THE EDENVALE BRANCH .
IT HAVE BEEN CONFIRMED WHAT WAS SENT UP IN PIECES WHICH IS HALF OTHER PARTS OF OTHER KIRBYS
IT HAVE BEEN CONFIRMED WHAT WAS SENT UP IN PIECES WHICH IS HALF OTHER PARTS OF OTHER KIRBYS
's update13 Sept 2022, 13:38
Reviewer Update
I HAVE THE ORIGINAL DOCUMENTATION OF MY MACHINE AND I HAVE CONTACTED KIRBY INTERNATIONAL AND REP WAS SEND OUT FROM THE EDENVALE BRANCH .
IT HAVE BEEN CONFIRMED WHAT WAS SENT UP IN PIECES WHICH IS HALF OTHER PARTS OF OTHER KIRBYS
IT HAVE BEEN CONFIRMED WHAT WAS SENT UP IN PIECES WHICH IS HALF OTHER PARTS OF OTHER KIRBYS
AZ Vacuums Kirby Servicing Plumstead (Business Closed)'s replyOfficial
13 Sept 2022, 13:43As stated above unfortunately.We cannot assist you further .Please email us for any other further information so we can assist as you further .Unfortunately not true as I can see on the pics you previously sent is a G4 which you currently have .Seems your story is currently changing.Unfortunately we cannot assist you via hellopeter Thank you do apologise again for the inconvenience
AZ Vacuums Kirby Servicing Plumstead (Business Closed)'s reply13 Sept 2022, 13:43
Official
As stated above unfortunately.We cannot assist you further .Please email us for any other further information so we can assist as you further .Unfortunately not true as I can see on the pics you previously sent is a G4 which you currently have .Seems your story is currently changing.Unfortunately we cannot assist you via hellopeter Thank you do apologise again for the inconvenience