Worst service provided by Avon

I'm so frustrated and disappointed about these Avon people who only care more about getting money and don't even care about their customers. firstly they dont update customers that their system will be down for so many days, and then when they are communicated to they don't bother to respond. I did pay for my orders yesterday morning and up to now the money is not reflecting on my account and so my orders are not invoiced. I did follow up with the contact centre who told me to scan through the proof of payment to credit control which I did yesterday. Up to now I still haven't got any communication and the money I paid is still not reflecting. I don't understand what kind of professionalism this is.