KM
Kirstie M

1 reviews | Active since Nov 2012

22 Dec 2015, 13:46

Worst Service

spoke to Kubull regarding the order and every time we contact to follow up on the order they tell us that there is an amount outstanding, why don't they tell us the full amount outstanding not always tell us when we phone there is an amount outstanding and they don't take responsibility for the orders they blame the reps and this is the worst company to deal with as to date which is 3 weeks i still have not received my order and its nearly Christmas .. i want this to be sorted out now

0
Replies (1)
Avon Justine
Avon Justine's reply22 Dec 2015, 14:22
Official
Hello kirstieA,

Thank you for bringing this query to our attention

As per our telephonic conversation, the account have an overdue amount of R57,70.

R261,60 payment was received and updated on the 18th of December 2015.

Campaign 11, order WWW469166 is held because its more than the credit limit of R750.00

Please send credit adjustment copy for pending credits to be actioned accordingly.

Please note cut off date for invoicing was on the 18th of December 2015.

Please feel free to contact us on ***or ***

Warm Regards
Avon Justine