NM
Ntokozo M
1 reviews | Active since Apr 2022
22 Apr 2022, 12:38
Worst of the Worst!!!!!!
The worst company I have ever encountered. You guys fail to put measures in place to protect yourselves from *****. You then fail to correct your errors when ********** accounts are opened by your employees. The worst part is that your call centres have no clue about what must happen to get the account closed. I have never ever bought Justine products, i dont believe i ever will. There is a reason why some of us avoid retail accounts and to have my credit record *****ed by your incompetence is just UNBELIEVABLE!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Avon Justine's replyOfficial
22 Apr 2022, 12:43Good Day Ntokozo,
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Avon Justine's reply22 Apr 2022, 12:43
Official
Good Day Ntokozo,
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
NM
Ntokozo M's updateReviewer Update
26 Apr 2022, 11:00But why am I still being harassed by your collections agents? Even 2min ago I got a call from an agent from your collections agent and she cannot even explain what documents were used when the account was open. This is after you,Audecious, sent me a mail requesting that I send an affidavit to you.
The craziest part is that no one in your company and affiliates is able to simply explain how the account was opened and this gives me strong signs of recklessness in how your business handles credit. And due to this recklessness, I am now getting inconvenienced.
The craziest part is that no one in your company and affiliates is able to simply explain how the account was opened and this gives me strong signs of recklessness in how your business handles credit. And due to this recklessness, I am now getting inconvenienced.
NM
Ntokozo M's update26 Apr 2022, 11:00
Reviewer Update
But why am I still being harassed by your collections agents? Even 2min ago I got a call from an agent from your collections agent and she cannot even explain what documents were used when the account was open. This is after you,Audecious, sent me a mail requesting that I send an affidavit to you.
The craziest part is that no one in your company and affiliates is able to simply explain how the account was opened and this gives me strong signs of recklessness in how your business handles credit. And due to this recklessness, I am now getting inconvenienced.
The craziest part is that no one in your company and affiliates is able to simply explain how the account was opened and this gives me strong signs of recklessness in how your business handles credit. And due to this recklessness, I am now getting inconvenienced.
Avon Justine's replyOfficial
12 May 2022, 08:16 Good Day Ntokozo,
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Avon Justine's reply12 May 2022, 08:16
Official
Good Day Ntokozo,
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
NM
Ntokozo M's updateReviewer Update
02 Jul 2022, 08:45After sending all the requested documents. I get calls daily from itcba, the collection agent acting on behalf of Avon Justine. Answering the call and speaking to them does not help, because after speaking to one agent, another agent calls you. I have explained the same thing to multiple agents more than 10 times this week alone.
One agent requested that i send her the mail i got from Avon to show that the incident is being investigated, that still did not stop the flood of calls.
One agent requested that i send her the mail i got from Avon to show that the incident is being investigated, that still did not stop the flood of calls.
NM
Ntokozo M's update02 Jul 2022, 08:45
Reviewer Update
After sending all the requested documents. I get calls daily from itcba, the collection agent acting on behalf of Avon Justine. Answering the call and speaking to them does not help, because after speaking to one agent, another agent calls you. I have explained the same thing to multiple agents more than 10 times this week alone.
One agent requested that i send her the mail i got from Avon to show that the incident is being investigated, that still did not stop the flood of calls.
One agent requested that i send her the mail i got from Avon to show that the incident is being investigated, that still did not stop the flood of calls.