1 reviews | Active since Jun 2017

13 Jun 2017, 10:44

Worse service ever!

<p>I have been waiting on my paid up letter for 6 months and still waiting! Appauling service! </p>

0
Replies (3)
Avon Justine
Avon Justine's reply13 Jun 2017, 11:38
Official

Dear Nicole-Nickola,

Thank you for contacting the Avon Justine Queries Team.

Paid up Letter

We do apologise for the inconvenience caused.

Kindly provide the below information for further assistance with a paid up letter.

  • Account Number:
  • Identity Number:
  • Contact Details:

Once the above-mentioned has been received we will gladly assist.

Yours in Beauty,

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

's update14 Jun 2017, 12:13
Reviewer Update

Ive called you 3 times and send an e-mail directly to you with no response.

Avon Justine
Avon Justine's reply19 Jun 2017, 10:24
Official

Dear Nicole-Nickola,

Thank you for contacting the Avon Justine Queries Team.

Paid up Letter

I tried calling you and there is no answer when calling you on the number that is on the system.

Please note, a confirmation of balance was sent to you, kindly confirm if you have received the letter.

The reason for a confirmation of balance to be sent to you is because your account is not paid up.

If you have made a payment for the balance to be settled please provide the proof of payment for your account balance to be updated.

***

Once the above-mentioned has been received a paid up letter will be issued.

Yours in Beauty,

Janine Dwayi

Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***