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esterhuizen.yolandi esterhuizen.yolandi

1 reviews | Active since Aug 2017

02 Oct 2017, 10:33

Wish I could give zero instead of 1.

I've never had any good service. For September again, placed my order on the 27th after placing the order on the monday through the manager and tuesday through the sales leader and both telling me they cant het it through and I need to do it myself. I did so the Wednesday and kept following up with the manager. Saturday I still didn't receive the "sms" to state what I should pay. So I went and paid the full amount in. Checked this morning and my order just disappeared. Phone on and get rudely spoken to by the operator, then ask to be transferred to a manager. Then the manager says that the operator explained what I said but still no help offered. So I ask here, what the f**k, since they are insisting that I would havr received an sms stating what I should pay. I have never received an sms, even from the previous order. This is such bull****, even items from previous order i have yet to receive. Advice NEVER ever use Avon!!! I want my money bac**** They insist on payment immediately yet when THEY are in the wrong they tell you to wait 7+ working days for the money.

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Replies (4)
Avon Justine
Avon Justine's reply02 Oct 2017, 15:19
Official

Dear Yolandi,

Thank you for contacting Avon Justine.

Order

As per our telephonic conversation.

Once the documents required has been received we will be able to assist accordingly.

Kindly note, you can also contact us on:

***

***

Yours in Beauty,

Janine Dwayi

Avon Justine
Avon Justine's reply02 Oct 2017, 15:30
Official

Dear Yolandi,

Thank you for contacting Avon Justine.

Order

As per our telephonic conversation.

Once the documents required has been received we will be able to assist accordingly.

Kindly note, you can also contact us on:

***

***

Yours in Beauty,

Janine Dwayi

Avon Justine
Avon Justine's reply04 Oct 2017, 12:50
Official

Dear Yolandi,

Thank you for contacting Avon Justine.

Order

Kindly note, your query has been resolved.

You can also contact us on:

***

***

Yours in Beauty,

Janine Dwayi

Avon Justine
Avon Justine's reply04 Oct 2017, 12:52
Official

Dear Yolandi,

Thank you for contacting Avon Justine.

Order

Kindly note, your query has been resolved.

You can also contact us on:

***

***

Yours in Beauty,

Janine Dwayi