SN
Sibongile N

1 reviews | Active since May 2015

26 May 2015, 07:08

Why wasn't I consulted

I'm SO frustrated,yesterday I received a message from fastway couriers saying they will deliver in 4-5 working days,when did I change to that? Why wasn't I consulted? I can't even track my Justine parcels and when I call their call center they agent said he wasn't sure why I was changed to that. Why must we suffer? I need to know where my parcels are without having to call!! My phone bill is a mess because of their un professionalism. Change me back to Fast + Furious PLEASE!!! I wanna be able to trace my parcels. <br> <br> Annoyed Consultant<br> Sibongile Ngcese

0
Replies (2)
Avon Justine
Avon Justine's reply13 Jun 2017, 08:01
Official

Dear Client,

We sincerely apologise for the delayed response as we have experienced technical difficulties on our end with the Hello Peter site.

We now have a dedicated team to deal with all reviews posted on the site and will ensure that all reviews are responded to within 24 - 48 working hours.

Should you have any Avon Justine concerns, please feel free to contact us on the below.

Service Centre: ***

Queries: ***

Yours in Beauty,

Avon Justine Hello Peter Team

Avon Justine
Avon Justine's reply13 Jun 2017, 08:01
Official

Dear Client,

We sincerely apologise for the delayed response as we have experienced technical difficulties on our end with the Hello Peter site.

We now have a dedicated team to deal with all reviews posted on the site and will ensure that all reviews are responded to within 24 - 48 working hours.

Should you have any Avon Justine concerns, please feel free to contact us on the below.

Service Centre: ***

Queries: ***

Yours in Beauty,

Avon Justine Hello Peter Team