SB
Sonja B
1 reviews | Active since Mar 2009
15 Mar 2016, 12:17
Why do I get charged for a brochure not ordered
For two campaigns now, you have invoiced and sent an additional brochure that I did NOT order, why? You cannot bill and ship for items not ordered by me. Is this legal as per the Consumer Act?
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Avon Justine's replyOfficial
18 Mar 2016, 16:04Hello sonjab,
Thank you for bringing this query to our attention.
Please be advised that an email was sent for additional information in this regard.
You cooperation is valued and much appreciated.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
Please be advised that an email was sent for additional information in this regard.
You cooperation is valued and much appreciated.
Regards,
Avon Justine
Avon Justine's reply18 Mar 2016, 16:04
Official
Hello sonjab,
Thank you for bringing this query to our attention.
Please be advised that an email was sent for additional information in this regard.
You cooperation is valued and much appreciated.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
Please be advised that an email was sent for additional information in this regard.
You cooperation is valued and much appreciated.
Regards,
Avon Justine