what is the use

<p><em> I have been a customer with Avon for only 5 months. Everything was great until I started making bigger orders. In June I placed an order and oaid a balance of over R3 000.00. I waited fr the invoice notification but it never came because according to Avon they cant find my pyment even though I have sent all relevant documaents. Its been two months now an this is still the issue. </em></p> <p> </p> <p><em>I cant place orders properly or even close the account because of this balance on my account saying I owe Avon money. Whe I do place orders they srive so late that the customer no longer wants the item, so I have to return it but even that is an issue because the Zone Manager Zeenat Birtles is so full of excuses. <fist I have to drop it at her, then its she will pick it up rom me, then I can return it at the store but when I go to the store they tell me that the Zeenat is the only one who can process my returns. </em></p> <p> </p> <p><em>There iss o much time and effort and an extreme amount of money that I have put into this venture but allI get it extrme frustration, poor customer service and a whole lot of disappointment. Nothing is being done on my issues and it really makes me fel that I can no longer have any faith in Avon. They preach woman power but I am not seeeing any effort on their side to empower good service.</em></p> <p> </p> <p><em>I cal in to the customer service line but even that is horrible because I get a different exfcuse each time I call in.</em></p> <p> </p> <p><em>What is the point of trying anymore if all I am gong to get is more drama????</em></p>