Very ****ed Off Customer
Hi There!!! My name is Zarreen Sambo, I'm from chatsworth(Malmesbury). I ordered Avon from a representative in Chatsworth, Jillian Thorne. My order came to R889.00 and I made my payment on the 02 April 2019 in longmarket, Cape Town. And up till today I have not received my order yet. I'm getting no positive feedback from jillian,all Im get is empty promises nothing what so ever. I have been in contact with Avon via email and they responded to me and said that the Avon representative Jillian Thorne is outstanding with the amount of R800 and only my amount was paid. And I have no delivery made to me up till today. I need answers ASAP. Avon very slow with response via email. I'm fed up with all this bull**** I will be taking this further with Avon.
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Replies (4)0
Replies (4)
Avon Justine's replyOfficial
17 Apr 2019, 08:21 Good day Zarreen,
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query is in progress.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query is in progress.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Avon Justine's reply17 Apr 2019, 08:21
Official
Good day Zarreen,
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query is in progress.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query is in progress.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
's updateReviewer Update
23 Apr 2019, 15:00Hi There!!!
I have got a response from Avon saying that they were in contact with the representative from avon and she was gonna pay the rest of the money owing to avon but she hasn't done any payment whatsoever. I have not heard anything from avon since last week and I want my goods that I paid for . Or I will take this further. Or just give me my money back. I want it back now later than this week.
's update23 Apr 2019, 15:00
Reviewer Update
Hi There!!!
I have got a response from Avon saying that they were in contact with the representative from avon and she was gonna pay the rest of the money owing to avon but she hasn't done any payment whatsoever. I have not heard anything from avon since last week and I want my goods that I paid for . Or I will take this further. Or just give me my money back. I want it back now later than this week.
's updateReviewer Update
13 May 2019, 18:22Hi There!!
Had Avon phone me back and said they will refund my money, but in order for me to do that they need copy of receipt and affidavit and a signed letter. I had to make effort to get this documentation to get my own money back. It's so easy to pay avon at pep but it's so difficult to get my money back from them. Every single time I must email them to ask for any feedback on when they gonna pay me my money back. They are useless. Today she sends me a email stating I must wait 7-14 working days for my money. Why the hell does it take so long. I want my money back as soon as possible cause they are quick to say I must pay my order but if I need my money back I must go through all this channels. I think Avon is pathetic and I will never buy from avon again. Anyone reading this do not buy from avon they pathetic and useless. I'm still waiting for my money that I paid the 02 April 2019. I'm very frustrated and disappointed in Avon.
Zarreen Jacobs
's update13 May 2019, 18:22
Reviewer Update
Hi There!!
Had Avon phone me back and said they will refund my money, but in order for me to do that they need copy of receipt and affidavit and a signed letter. I had to make effort to get this documentation to get my own money back. It's so easy to pay avon at pep but it's so difficult to get my money back from them. Every single time I must email them to ask for any feedback on when they gonna pay me my money back. They are useless. Today she sends me a email stating I must wait 7-14 working days for my money. Why the hell does it take so long. I want my money back as soon as possible cause they are quick to say I must pay my order but if I need my money back I must go through all this channels. I think Avon is pathetic and I will never buy from avon again. Anyone reading this do not buy from avon they pathetic and useless. I'm still waiting for my money that I paid the 02 April 2019. I'm very frustrated and disappointed in Avon.
Zarreen Jacobs
Avon Justine's replyOfficial
14 May 2019, 10:02 Good day Zarreen,
Thank you for contacting Avon Justine.
We do apologize for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query has been resolved.
Yours in Beauty,
Janine Dwayi
Thank you for contacting Avon Justine.
We do apologize for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query has been resolved.
Yours in Beauty,
Janine Dwayi
Avon Justine's reply14 May 2019, 10:02
Official
Good day Zarreen,
Thank you for contacting Avon Justine.
We do apologize for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query has been resolved.
Yours in Beauty,
Janine Dwayi
Thank you for contacting Avon Justine.
We do apologize for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query has been resolved.
Yours in Beauty,
Janine Dwayi