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Philiswa Y

1 reviews | Active since Aug 2016

14 Dec 2016, 16:42

very bad service

<p>I opened an account with Avon, I requested the account to be closed because there was an order which was placed and I never placed that order. I had to make a lot of calls to get that resolved. I received confirmation that my account was closed, I still have the email. today I received an sms regarding an order that was placed when I contact Avon I was advised that the accoount was re-activated, what I want to know who activated it because I never did. The worst part an order was placed and delivered but not to my address. I want nothing to do with Avon, I want my name cleared and this curse of an account closed. Everytime I call them I am not getting any assisyance. This is the worst company any one can deal with.</p>

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Replies (1)
Avon Justine
Avon Justine's reply03 Mar 2017, 08:34
Official

Thank you for bringing this query to our attention.

As per our telephonic conversation, our Dispute Department will make contact with you between today and the 06/03/2017.

Apologies for the inconvenience caused.

Regards,

Avon Justine