Urgent Response

I am very disappointed at Avon been sending emails from last month till date there is no Response, they delivered 100 Justine books that I don't remember ordering and was told to send an email explaining.I did that but still no Response and those books amount to R450 which was invoiced...I don't have a lot of customers so I don't understand what I should do with do many books please advise on what I should do because I can't pay for books I don't have a use for ....Hope this time will get response because your service is poor