Upset customer

I placed an order and i paid for it the 24th of April. And it was invoiced the same day, got the notification on the 8th of may from fast way to say the order will be delivered in 2 to 3 working days. To this day I haven’t received my order.we made attempts to get an order but no one wants to take ownership, neither fast way or Justine.am actually ****ed right now cause this is unprofessional