BM
Bonolo M
1 reviews | Active since May 2015
23 May 2015, 22:17
unknown order placed on my behalf not delivered and now I have been billed for products I don't have.
l am currently studying and I am an avon representative. I was informed that an order was placed on my behalf ( I have no idea by whom) and it was being brought for delivery. I told the driver that I was not around and that he should take it back. Than a few days later I was informed that my account was in arrears and that I should go to the police station and write an affidavit, which I did and faxed it to them. I haven't been updated what so ever on the matter and last night I got an mms from the ITC about my account saying that I have to pay the money....For products I don't have nor did I sign for, I didn't even place an order....
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Avon Justine's replyOfficial
25 May 2015, 15:43Hello nols23,
Thank you for bringing this query to our attention.
As per our telephonic conversation, the account has been investigated as who placed the order on your account.
Invoice ***7 will be credited back within 72hours, the account has been closed and deactivated as per your request and we have requested all bureaus to update your ITC status and the account will be removed from your profile.
We apologise for the inconvenience that this caused to you.
Please feel free to contact us for any enquiries.
Warm Regards
AvonJustine
Thank you for bringing this query to our attention.
As per our telephonic conversation, the account has been investigated as who placed the order on your account.
Invoice ***7 will be credited back within 72hours, the account has been closed and deactivated as per your request and we have requested all bureaus to update your ITC status and the account will be removed from your profile.
We apologise for the inconvenience that this caused to you.
Please feel free to contact us for any enquiries.
Warm Regards
AvonJustine
Avon Justine's reply25 May 2015, 15:43
Official
Hello nols23,
Thank you for bringing this query to our attention.
As per our telephonic conversation, the account has been investigated as who placed the order on your account.
Invoice ***7 will be credited back within 72hours, the account has been closed and deactivated as per your request and we have requested all bureaus to update your ITC status and the account will be removed from your profile.
We apologise for the inconvenience that this caused to you.
Please feel free to contact us for any enquiries.
Warm Regards
AvonJustine
Thank you for bringing this query to our attention.
As per our telephonic conversation, the account has been investigated as who placed the order on your account.
Invoice ***7 will be credited back within 72hours, the account has been closed and deactivated as per your request and we have requested all bureaus to update your ITC status and the account will be removed from your profile.
We apologise for the inconvenience that this caused to you.
Please feel free to contact us for any enquiries.
Warm Regards
AvonJustine