KM
Keabetswe M

1 reviews | Active since Jun 2017

10 Aug 2021, 13:43

Unhappy Rep

I have been trying to get assistance with an order that has gone missing. The order says it was delivered. But I only received the one order. Nobody is willing to help. I paid for the order. And it is very disheartening. How can my order just disappear.

0
Replies (3)
Avon Justine
Avon Justine's reply11 Aug 2021, 08:42
Official
 Good day Keabetswe,

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa 
 
KM
Keabetswe M's update18 Aug 2021, 09:27
Reviewer Update
Good day.

Thank you for the help you provided. My issue was resolved. We are back on track. I hope we don't have such an issue again.
Avon Justine
Avon Justine's reply18 Aug 2021, 10:32
Official
Good day Keabetswe,

Thank you for contacting Avon Justine.

Thank you for your confirmation regarding your issue. 

Regards
Mohale Mosatiwa