EP
Elize P

1 reviews | Active since Jan 2016

14 Dec 2016, 08:27

UNFRIENDLY CALL CENTER AND DELAY ORDERS

<p>So i placed my order 6 December and recieved a sms that say i must pay my account of R1000 so I Paid it over to call them on 9 Desember to ask them why my order is not yet release and they told me i need to pay another R4000 so I did. My order was then release on Monday standing 2 days in the warehouse not yet sending out ; then the lady told me today thats how it works ill get my order next week so i told her so i must send all product back as the customers need it before this weekend she only told me yes do so not even trying to help me as the couriers delever to me is taking another week from recieving my orders if i complain about this Avon also dont care so my seeing is Avon dont care about after services as long as we pay they dont care.</p> <p> </p> <p>I wish there were anoter company doing same products as Avon as iam exusted doing and fighting about avon orders as the say 4-5 working days but it alwas take weeks to deliver and if you send back orders they take forever to do credits.</p> <p> </p> <p>Poor services!!!!!!!!</p>

0
Replies (1)
Avon Justine
Avon Justine's reply02 Mar 2017, 11:55
Official

Thank you for bringing this query to our attention.

Kindly be informed that our standard delivery time is 4-5 working days from the date of invoicing.

Regards,

Avon Justine