UNACCEPTABLE SERVICE ON ORDER AND PAYMENT ALLOCATION

<p>PAYMENT WAS MADE VIA AVON ONLINE PROFILE ON 30 JANUARY 2017 FOR AN ORDER PLACED. THE ORDER WAS DEALT WITH AND SHIPPED OFF, RECEIVED BY ME ON 2 FEBRUARY 2017.</p> <p>HOWEVER, WHEN A 2ND ORDER WAS PLACED THE AMOUNT PAID ON 30 JANUARY 2017, DOES NOT APPEAR ANYWHERE ON THE STATEMENT, THEREFORE ACCOUNT REFLECTS NOW IN ARREARS. THE 2ND ORDER WAS PAID VIA ONLINE BANKING AND CREDITED.</p> <p>THE CONCERN IS THAT CLIENTS PLACED AN ORDER AND THE EXPECTED DATE FOR RECEIPT WAS FRIDAY 10 FEBRUARY. DELIVERY TO MY CLIENT WAS SUPPOSED TO BE AT THE LATEST TODAY 14 FEBRUARY.</p> <p>IT REFLECTS POOR SERVICE TO ME AS WELL AS TO AVON.</p> <p>I HAVE BEEN A LOYAL CUSTOMER OF AVON FOR A NUMBER OF YEARS, THEREFORE DECIDED TO JOIN A MEMBER AND EXPERIENCE THIS KIND OF SERVICE.</p> <p>I WOULD LIKE THIS MATTER RESOLVED IMMEDIATELY AND MY ORDER BE DELIVERED BY TOMORROW 15 FEBRUARY 2017. THANK YOU</p>