CM
Caprice M

1 reviews | Active since Jun 2019

18 May 2024, 09:23

*****ulent Accounts Opened under my name

I have sent numerous emails and tried contacting Avon Justine to report ***** that has been committed using my details to this day no one has attempted to contact me. Even after they had the nerve to send a collections agency to contact me on outstanding account but what baffels me the most is the fact that how can 2 accounts exist under one persons name with any institution that alone should be a HUGE RED FLAG...

It has been exactly 2yrs of trying to fix this and to no avail, I had sent through a copy of my ID with and Affidavit and signed 6 times as requested and was asked to forward this to ***, only received an automated response and no response beyond that.

I am completely appauled at the fact that AVON Justine haven't taken any action and instead have ignored my pleas to get to the bottom of the *****ulent activity and instead would rather place this nonsensical accounts on my credit score, which it affects negatively as i have never received 1 single product from your company let alone spoken to any representative in this regard. I am at my witts end and want these 2 accounts closed and removed from my name with immediate effect...

0
Replies (3)
Avon Justine
Avon Justine's reply18 May 2024, 09:32
Official
Morning Caprice

I'm very sorry to see that you have been a victim of a ********** account being opened in your name. I am very disappointed to learn that you have reached out to us without any success in resolving this for you.

Please allow me the opportunity to get this prioritised Monday morning so we can understand what needs to happen to correct this for you.

Regards 
Yolandi 
CM
Caprice M's update18 May 2024, 12:40
Reviewer Update
Hi Yolandi,

I would really appreciate it and look forward to your feedback.
Avon Justine
Avon Justine's reply18 May 2024, 14:03
Official
Thank you, have a good weekend. We will contact you on Monday