KM
Keamogetswe M

1 reviews | Active since Feb 2020

19 May 2025, 22:34

*****ulent Account

My credit score is affected by an account with Justin Avon. I've never signed up for anything with Avon nor have I ever had contact with them. I've never signed up for anything with Avon nor have I ever had contact with them. This is a *****ulent account which was opened using my personal details. I have seen that this has been a trend this year which now makes me question your internal processes.

I demand urgent assistance regarding this matter and prompt feedback

0
Replies (5)
Avon Justine
Avon Justine's reply20 May 2025, 07:15
Official
Dear Keamogetswe,

Thank you for bringing this to our attention.

Please allow us time to investigate this matter and wil revert.

We sincerely apologise for the inconvenience caused.

Kind Regards
Mpho
KM
Keamogetswe M's update22 May 2025, 16:21
Reviewer Update
Hi Mpho

I have escalated this to your ***** department and I haven’t received any feedback nor acknowledgment within the indicated 42 hours that the matter is attended to.

Kindly provide feedback on this matter urgently so


Avon Justine
Avon Justine's reply26 May 2025, 08:34
Official
Hi Keamogetswe,

I am following with the team, I will revert.

Kind Regards
Mpho
KM
Keamogetswe M's update28 May 2025, 11:34
Reviewer Update
Hi Mpho,

I have sent several emails and also spoke to several agents and to date I haven’t received feedback.


Avon Justine
Avon Justine's reply28 May 2025, 11:37
Official
Hi Keamogetswe,

I have confirmation that they have reached out to you and awaiting documents from you.

I will ask them to call you.

Kind Regards
Mpho