****ty contact center

So your agents puts us on hold with the hope that we will end the calls.

Please let them know that some of us work in customer services we actually know the tricks.

The next time they want to waste my airtime I will send you guys a bill and you will pay for it.

I just spoke to one of your agents and he's telling me nonsense.

Please let me understand why you can't cancel an order that is already invoiced, you have your products with you and you can't cancel orders when we request to cancel them? so you'd rather I reject the order from the courier company? that doesn't make sense, anyways your agent said your deliveries are delayed because its December really?