Two Debited amounts and i want my balance back

Good Day.

1st Complaint (terrible sales leader) I am sales representative with Avon Justine, i recently just got back to selling Avon. I had owed them R609.30 couldn't pay because i was unemployed, For me to owe I had a sales leader that refused to bring me the brochure, i then downloaded it online, my consumers then ordered the wrong things. i then asked my sales leader to return dont think she did.

2nd Complaint i came to avon around the end of October. so i called the contact centre and asked how much i owed. they said R609.30, i than deposited R800 into my avon account . Avon didnt subtract the money i owed them, i made order in october and the ordered amounted to R527.53. they told i didnt owe them anything, i didnt ask questions my fault. i then deposited R250 into my account because i was told by sales leader (noshi) that it would buy me R1000 credit. i called the contact centre to let them know i had made the deposit, the call centre agent told i dont qualify for credit because i owe avon and im still on probation. i recently made an order for november, i was sent an email to pay around R280 so i deposited R300. i go online to check my order and account, my account says i owe R223 and i have R250 debited amount in my account. Call the contact centre and they tell me i still owe money the R609.30. i go online again i find another debited amount of R359.30. ok makes senses (R250 + R359.30=R609.30). recently i went online to the avon website to find out that i have another R250 amount debited to my account and overdue balance of R37. i sent avon credit control an email with all the information even proof of payment a lady named betty modise rep**** who didnt even bother reading the email or looking at the attachments rep**** with still no help. Please me, i just want avon to pay me the balance they owe me and i will be done with them