Theft!

I placed an order in January and paid the Avon consultant over R600. Two days later she was sporting a new hair cut on Facebook and months down the line, I still have no Avon goods. <br> <br> I have spoken to the zone manager who says that this lady owes Avon and other people money too and they can only ask her to pay the money back.<br> <br> Surely there is a better recourse for a company this size to handle when their reps use the company name to ***** from people?<br> <br> I understand that there is an element of trust involved but surely there is some form of remedial action?