MT
Mashudu T

1 reviews | Active since Aug 2016

26 Sept 2019, 15:08

Thank you, but please verify identities before approving accounts.

I just wanted to commend your department handling ********** accounts, i found out someone opened an account and it was in my name and i had no idea this was happening. i emailed the Avon justine and it didntt take long to resolve, i just wish that you put measures in place to verify accounts to make sure that things like this do not happen.

0
Replies (2)
Avon Justine
Avon Justine's reply26 Sept 2019, 16:09
Official
Good day Mashudu,

We are pleased to hear that your query was resolved successfully. We are continuously working on improving our processes and procedure so as to improve our service.

Once again,we sincerely apologize for the delay and inconvenience caused to you.

Kind regards
Angelica Sebeko
Segmented Service Agent
MT
Mashudu T's update23 Oct 2019, 07:30
Reviewer Update
Can you please remove this account on my credit report, please!!. i am growing very impatient. this has to be ******* really!