NF
Nomathamsanqa F

1 reviews | Active since Jan 2024

12 Sept 2024, 10:33

Terrible service and representative support

I have been trying to sell Avon for almost a year now and can you believe that none of my products have ever been delivered? Firstly, that makes you loose customers and potential customers, secondly they never respond to emails especially when it comes to orders not being processed and missed deliveries. Then, I was called by a lady I don't know, saying that she got my details from AVON! ***, these people do not even protect their clients information. Lastly, I spoke to a Lee-Ann just now, who rudely told me that I had to go to the website for my issue and there's nothing she can do, this person was uninterested in the call, sounded bored and was not helpful at all, only started taking me seriously when I said I'd rate her service with a 0 at the end of the call. This company is actually terrible, I won't lie. There's a lot I can say but it's not like they'll respond or anything, right?

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Replies (1)
Avon Justine
Avon Justine's reply12 Sept 2024, 12:51
Official
Good day Nomathamsanqa,

Thank you so much for bringing this to our attention and as per tele-conversation we had we hope we will better the service for you and know that we do appreciate your support. We sincerely apologise for the inconvenience caused to you.

Kind Regards