Terrible service and really dont care attitude

I have been selling Avon and I have been receiving such bad service from them from this year. first the communication breach - they don't communicate to us that the price increase from R450-R500 and then delivery will be made and they are always out of stock of items which also is not communicated. they put in brochures in the delivery box and then once the order is place and after us enquiring why deliver was not made we are told that the brochure is no longer active after client ahs already placed orders. this si not fair on me and my client that buy avon from me. Then when I asked the order to be cancelled it was not and I was charged for the item as per the price in the month brochure. This is not how I did business last year and I am very unhappy with what I am receiving now and I now have to pay for the items from my own pocket which I don't think is fair because my clients are stating that I **** to them and I false advertised. I need this to be sorted out immediately I am very angry and upset and Im not willing take this nonsense anymore