1 reviews | Active since Apr 2015
T-shirts out of stock.
I went to fetch my goodie bag for the Avon/Justine iThemba Walkathon on 21 October and was told that my T-shirt size (Small) is out of stock. I got X-large. I was very unhappy and sent a Complaint on their Facebook page. They responded via the Facebook Messenger and said the T-shirts were ****** hence there was a shortage. The message went on to say that I can choose a 2017 T-shirt or 2018 T-shirt plus ticket for the Walk, I must send my details. I sent am email to confirm and was taken back and forth and was eventually told the offer is only for those who did not get T-shirts at all and they can't help me. There is no direct number to contact the organisers and I have the proof on my messenger. I registered for me and my cousin and I was promised we would get compensation. I was one of the first people to register for this Walk and I got a size I did not register and on top of that, they were rude about it. I am very angry at this pathetic service for such a big event and would like answers why I was promised something and then told otherwise!!
Dear Charlotte,
Thank you for contacting Avon Justine.
Walkathon
We do apologise for the inconvenience caused.
Please note, your query is in progress.
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Charlotte,
Thank you for contacting Avon Justine.
Walkathon
We do apologise for the inconvenience caused.
Please note, your query is in progress.
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Charlotte,
Thank you for contacting Avon Justine.
Walkathon
Please note, I tried calling you at 10:10 am today and there was no answer.
You can also contact us on:
***
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Charlotte,
Thank you for contacting Avon Justine.
Walkathon
Please note, I tried calling you at 10:10 am today and there was no answer.
You can also contact us on:
***
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Charlotte,
Thank you for contacting Avon Justine.
Walkathon
Thank you for alerting us to this issue and we do apologise for the inconvenience caused.
Tixsa will be in contact with you as soon as possible. You can also contact them directly via telephone: *** or email on ***.
Many thanks.
iThemba Walkathon Team
Dear Charlotte,
Thank you for contacting Avon Justine.
Walkathon
Thank you for alerting us to this issue and we do apologise for the inconvenience caused.
Tixsa will be in contact with you as soon as possible. You can also contact them directly via telephone: *** or email on ***.
Many thanks.
iThemba Walkathon Team
