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Mamiki M

1 reviews | Active since Nov 2015

31 Dec 2015, 10:12

STILL HAVEN'T RECEIVED MY R500 REFUND

03/12/2015 - Thoko Skosana confirmed that the refund will be processed & should take up to 5 working days. 17/12/2015 - Received an SMS of a credit note of R543.85 that was passed on 12/12/2015. To this day, I still haven't received my refund which is still reflecting on my account & I also asked Thoko to close my account but clearly she ignored my request - FOR THE THIRD TIME.

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Replies (1)
Avon Justine
Avon Justine's reply26 Jan 2016, 14:57
Official
Hello Mamiki Matete,

Thank you for bringing this query to our attention.

Kindly be informed that the queried credit of R500 has successfully been transferred to your bank account.

Please expect availability of the funds in 24-48 working hours.


Please note that your request for account closure will effect once the funds have cleared.

Avon Justine would like to sincerely apologise for the inconvenience this will have caused you.

Regards,
Avon Justine