AN
Abdullah N

1 reviews | Active since Mar 2013

21 Apr 2015, 18:58

Still awaiting No Delivery

I would like to enquire about my avon order place on 26 March 2015 order number *** and had not yet been received.<br> <br> I placed a message on Helopeter on the 9 April 2015 and my account was sorted out by Avon and Justine and they release the order on the 9 April 2015 and said it will take about 4 to 5 days for me to receive it.I contacted Avon on Saturday 18 April 2015 and made 2 calls to them and they said it was delivered. Today I made 2 calls to avon enquiring where is my order, they said I should call Fast and Furious couriers. I made about 10 calls to Fast and Furious since Saturday and all they tell me that they had deliver it and when I ask for proof as to who signed for it they said that they will look into and call me. I then called back and spoke to Norman at the Polokwane Branch, after a while waiting for their calll, they said that they can only check when the driver returns at the end of the day<br> <br> I am still waiting for a response from Norman of Fast and Furious courier. <br> I had spend so much airtime on calls the entire month calling Avon and the Fast and Furious couriers enquring about one Avon order.<br> <br> Kindly assist in this urgent matter.

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Replies (1)
Avon Justine
Avon Justine's reply22 Apr 2015, 13:29
Official
Hello Abdullah26,

Thank you for bringing this query to our attention.

As per our telephonic conversation, campaign 3, order WWW***, invoice ***4 was successfully delivered by the courier Fast n Furious. The order was signed for by Makhapongo Maleha *** @15:02 on the 17th April 2015.

We have e-mailed the proof of delivery for your reference.

Warm Regards
Avon Justine