IN
Itumeleng N

1 reviews | Active since Jun 2015

23 Jun 2015, 10:09

SORT OUT MY ACCOUNT

Registered to be an Avon representative. Did not put in an order. Got home to find a box of orders at my house that my helper had signed for thinking I had ordered. I phoned Avon the following morning to come and collect the box. They sent a driver to collect the box however my account is still not credited. I am angry at the Avon service for the following reasons:<br> 1. I did not put in an order it was apparently done by team leader without me knowing <br> 2. How do they let someone order under your name and make you liable for the payment - Where is the security <br> 3. I have been waiting for over 2 weeks for my account to be credited since the driver had collected the box. Still nothing<br> 4. I have to keep following up every day to check and I am still not getting anywhere

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Replies (1)
Avon Justine
Avon Justine's reply23 Jun 2015, 15:56
Official
Hello velaphi07,

Thank you for bringing this query to our attention.

As per our telephonic conversation, campaign 5, order WWW*** invoice ***8 was collected on waybill number M500938.

R4.609,45 credit is processed and the account is currently on R0.00 balance.

We sincerely for the inconvenience caused.

Warm Regards
Avon Justine