Shocking Service
<p>This is the last time that I buy from AVON, as they promise you amazing specials, then suddenly there is no stock of one of the items so you have to pay the FULL PRICE the next time they receive stock. Shocking!<br /><br />I placed an order through AVON from their September brochure - the Far Away Offer (Page 187, Offer Code 33009). This offer consisted of four (4) items - a deodorant, a pocket perfume, a body lotion and a 50ml EDP Perfume. When I received my order, there was no 50ml EDP, as there was apparently no stock at the time (the most expensive item in the offer of course). Instead of offering to send me the perfume when new stock arrived, they simply told me that I can get a credit which is worth one third of the price of the perfume! <br /><br />I have contacted AVON numerous time and each time I tried to call their Customer Care line I waited for 10min before being able to speak to anyone and the issue has still not been resolved - 2 weeks later. I am still awaiting an email that was promised to be sent to me to resolve this issue.<br /><br />I have heard too many terrible stories about AVON not getting orders right, leaving items out and not resolving issues. I hope that someone from AVON will contact me, otherwise this will be the last time that I order from AVON and I will gladly share this story with everyone that I know.</p>
Thank you for bringing this query to our attention.
As per our telephonic conversation, kindly note that the queried item is only manufactured on a promotional basis.
Apologies for the inconvenience caused to you in this regard.
Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, kindly note that the queried item is only manufactured on a promotional basis.
Apologies for the inconvenience caused to you in this regard.
Regards
Avon Justine
