MA
Melissa A
1 reviews | Active since Oct 2013
01 Feb 2016, 10:31
SH%$y PRODUCT NO REPLY!!
I have been trying to get someone to get back to me with feedback with regards to Sun lotion that burnt my child to the core; it has just been back and forth emails with avon. pictures has been sent,<br> -No reply going on 3 months, always the same email gets sent me me,for the last month all my emails was ignored<br> <br> I WANT MY MONEY BACK AND YOU CAN HAVE YOU SH%$y PRODUCT BACK!<br>
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Avon Justine's replyOfficial
08 Feb 2016, 11:00Hello mel6928,
Thank you for bringing this query to our attention.
Due to an unsuccessful attempt at telephonic contact with yourself,your enquiry has now been responded to via email.
Kindly be informed that the resolution of your Consumer Complaint is currently in progress.
Please confirm if the product has been collected as internally arranged. Once testing is complete, we can provide substantial feedback on the related causes.
We extend our sincerest apologies for the inconvenience caused to you and your daughter in this regard.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
Due to an unsuccessful attempt at telephonic contact with yourself,your enquiry has now been responded to via email.
Kindly be informed that the resolution of your Consumer Complaint is currently in progress.
Please confirm if the product has been collected as internally arranged. Once testing is complete, we can provide substantial feedback on the related causes.
We extend our sincerest apologies for the inconvenience caused to you and your daughter in this regard.
Regards,
Avon Justine
Avon Justine's reply08 Feb 2016, 11:00
Official
Hello mel6928,
Thank you for bringing this query to our attention.
Due to an unsuccessful attempt at telephonic contact with yourself,your enquiry has now been responded to via email.
Kindly be informed that the resolution of your Consumer Complaint is currently in progress.
Please confirm if the product has been collected as internally arranged. Once testing is complete, we can provide substantial feedback on the related causes.
We extend our sincerest apologies for the inconvenience caused to you and your daughter in this regard.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
Due to an unsuccessful attempt at telephonic contact with yourself,your enquiry has now been responded to via email.
Kindly be informed that the resolution of your Consumer Complaint is currently in progress.
Please confirm if the product has been collected as internally arranged. Once testing is complete, we can provide substantial feedback on the related causes.
We extend our sincerest apologies for the inconvenience caused to you and your daughter in this regard.
Regards,
Avon Justine