NB
Ne-Anne Brooks

1 reviews | Active since Dec 2015

24 May 2016, 01:56

Service sucks!

<p>Its been for the last three monhs that i have been struggling to get my order. And to get wverything correctly. Even is i prepay my account and my acount lies in credit. They wont invoice me. Your going to lose customers. People that are buying from us want to get quick fast service like they used to. But nothing as yet. Even the cellphone app doesnt work.</p> <p> </p>

0
Replies (2)
Avon Justine
Avon Justine's reply03 Jun 2016, 12:43
Official

Thank you for bringing this query to our attention.

According to our records,the queried order was successfully delivered.

Kindly note that our standard delivery time is 4-5 working days from the date of invoicing.

Delivery confirmation has been emailed to the provided email address.

Regards,

Avon Justine

NB
Ne-Anne Brooks's update04 Jun 2016, 04:22
Reviewer Update

You reply a week later ... after i complained i received the invoices and three days after that delivery. I cant wait a whole week before being invoiced and receiving the credit on my account that was due to your mistakes. Thanks for making the correction though