SERVICE - NON-EXISTANT

I requested Avon yesterday to cancel my order for December which they all of a sudden cannot deliver as their invoices closed on the 17th of December already (please note this was a SUNDAY!!!) and this after they informed me vi e-mail that my order has been released and to make sure that a refund is done on the same day (yesterday 21 December). Did they do it? NO THEY DID NOT!!! I will make sure that my posts about the lack of service, communication etc is posted on each and every social media page I know of and I will forward it to each and every person that I know with the request that they forward to each and every person they know. Remember word-of-mouth is one of he strongest ways to convey a message. THANK YOU AVON FOR ABSOLUTELY NO SERVICE AT ALL. IT IS REALLY APPRECIATED.