1 reviews | Active since Feb 2018
Sending Substituted Products my clients did not order and want!
i'm very angry with AVON sending me Substituted Products for Products my clients order and they don't want the substituted because that's not what they ordered. Now i'm sitting with products that i have to pay for that because my clients don't want them. Now my clients are unhappy and i have to refund my clients.
Why don't AVON contact there Representatives to ask them first if it will be okay to send a substituted product so that we can ask our clients if they are okay with this.
i'm really love selling AVON but i can't keep having unhappy clients.
very disappointing!!!!!
Good day JJ Labuschagne,
Thank you for contacting Avon Justine.
Kindly note, that I tried calling you at 1:14 pm today but to no avail.
Please note, that your query is in progress.
You can also contact us on:
***
***
Yours in Beauty,
Gugu Vilakazi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Good day JJ Labuschagne,
Thank you for contacting Avon Justine.
Kindly note, that I tried calling you at 1:14 pm today but to no avail.
Please note, that your query is in progress.
You can also contact us on:
***
***
Yours in Beauty,
Gugu Vilakazi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Good day JJ Labuschagne,
Thank you for contacting Avon Justine.
As per our telephonic conversation today.
Kindly note, that your query has been resolved.
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Good day JJ Labuschagne,
Thank you for contacting Avon Justine.
As per our telephonic conversation today.
Kindly note, that your query has been resolved.
Yours in Beauty,
Janine Dwayi
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***