Same problems with no response

It seems that no matter what I do or say, Avon South Africa just cant get things right!!!<br> <br> My first complaint - being billed and paying for items that I never receive was handled rather poorly.<br> <br> I was told that the courier company Avon was using was being changed due to mass complaints due to the same problem. Then Avon issued out a letter to say they would be using 'special tape' and 'magic glue' to seal the boxes to ensure 'no items went missing' occurred from the time the package left the Avon warehouse to the time it reaches my doorstep. <br> <br> Well the joke is clearly on you Avon as it seems its your own staff who are either not packing the items correctly or perhaps doing what Avon was assuming the courier company was doing. <br> <br> Why do I say this? Well it takes the jaws of life to open that box after the 'magic glue' was put in place to avoid items 'going missing' during the courier process. Thus it is the Avon staff who are the culprits. I would however like to know what they would be doing with the pack of brochures I ordered to 'increase my sales - according to Avon ' because I am paying for brochures that I am NOT receiving!!<br> <br> Maybe Avon should responded to my e-mails too!?