sales leader is falsley ordering on my avon acc

I got a message in April that my avon order will be shipped,i was worried about this sms so i called the call centre and asked them who placed this order and they said that it was the sales leader. I then asked them to immediatley cancel the order. <br> I recieved another sms in May 2015 saying- Your order (No:***4) has been invoiced i then phoned the call centre again and i was told that they cannot cancel the order but when the goods get delivered i must reject it,only to find out now that the sales leader has changed my delivery address to her own. <br> How are yourl allowing sales leaders to abuse their representatives accounts?<br> Ur call centre assured me that they will phone her to stop using my account, but she is still abusing my credit limit and if for some reason she does not pay the acc yourl will ask me for the money and not her!