Rude feedback received

<p>I ordered a lipgloss from avon, the catalague did not indicate that the color is clear. when i received it i kept all the other products i was satiesfied with and tried to return it to the agent, she refused, i queried with avon they say i can return in the original state, how did i know this lipgloss has no color when it is advertised wih up to seven colors? </p> <p>and how do i return somethin on the original state when i opend it? Point is i am not happy with the product because its colorless and i ordered something with color</p> <p> </p> <p>this is bad service</p>