******* service delivery

I have been struggling to receive a simple response from Avon regarding my account. I was handed over to SSDA debt collectors for an overdue account (which I paid up long before I was handed over). I gave up on trying to find someone to allocate the payment that I made towards my avon account because it seems every staff member in that establishment is too *********** to respond to emails. Then I had to pay almost R800 to SSDA for the account so I decided not to fight (because who would listen anyway?) and pay that amount to just have it cleared from my name. Guess what? Now I have been waiting more than 3 months for a response from Avon. To the extent that not even SSDA gets a response from them. The account have not been settled obviously. I am so sick and tired of *********** enployees and poor service delivery. Wake up Avon Justine. You are part of the problem in SA.