DK
Deepa K

1 reviews | Active since Oct 2015

28 Oct 2015, 16:10

Returns

I have been a rep with Avon for over 10 years. I accidently ordered 90 extra books. I have never in the history <br> of being with Avon have I done such a thing and asked for the brochures to be returned and I asked for a refund. Only to find out that my district manager refused and I had to make arrangements to meet other team<br> members/reps and sell them on my own. My team leader tried to get contact details, but that was as far as help I got. I am now sitting with over 60 books in my boot of which I will send for recycling and pay for the books out of my own pocket. I am now put in a situation financially over an error that happens and didn't happen before, I should have been given a chance to have the books returned. I am considering to de-register as a rep as I believe I should have a passion to sell products and have passion in the company I work for but unfortunately now I feel differently.

0
Replies (1)
Avon Justine
Avon Justine's reply29 Oct 2015, 11:34
Official
Hello DDK28,

Thank you for bringing this query to our attention.

Multiple attempts at failed contact have resulted in an email response to your enquiry.

By contingency of authorisation, your Zone Manger is now enabled to assist you further in this regard.

Apologies for the inconvenience.

Regards,
Avon Justine

Best regards,