1 reviews | Active since May 2017
Retail complaint
<p>I joined justine and made few orders, i then got an sms that my orders are on the way but since then i did not receive anythin from justine. They kept calling me to make a payment but i told them that i did not receive them and my clients are not happy. They never got back to me. Luckily some day i called to just cancel everything because am not happy with the service and i wont pay for something that i have never recieved. My account balance is still outstanding and they are now threatening me.</p>
Dear Roslyn,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
Order
Kindly note, the order was returned for credit. The order was credited on the 08.12.2016.
The amount outstanding is the Registration fee of R85.00 and late payment fees charged twice on the account.
Which makes the total balance of R185 that needs to be paid in order to have your balance cleared.
You can also contact us using the below channels for the banking details or more information.
- Service Centre: ***
- Queries: ***
Yours in Beauty,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Roslyn,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
Order
Kindly note, the order was returned for credit. The order was credited on the 08.12.2016.
The amount outstanding is the Registration fee of R85.00 and late payment fees charged twice on the account.
Which makes the total balance of R185 that needs to be paid in order to have your balance cleared.
You can also contact us using the below channels for the banking details or more information.
- Service Centre: ***
- Queries: ***
Yours in Beauty,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***