FH
Faith H
1 reviews | Active since Mar 2023
29 Mar 2023, 16:30
Removing from ITC and Paid Up Letter
I AM VERY DISAPPOINTED!
When I first joined Avon/Justine it was to better my life instead it is worse. Firstly I did not owe them I was an affiliate in the business selling products,all transactions were cleared and done not owing them a cent. Then last year when I app**** for a cellphone contract I got declined only to find out that avon blacklisted me without informing or contacting me. I then called avon to find out what's happening they sent me from pillar to post,eventually I got the settlement amount and a reference. I settled the account on the 24th of November 2022. I've then been asking for a payed up letter and to be removed from ITC since November 2022 I've not received anything from Avon till today. I've been declined vehicle finance and I can't apply for a house.
AVON IS RUINING MY LIFE! I now demand a payed up letter and want to be removed from the ITC with immediate effect!
Helpful (0)
Replies (7)0
Replies (7)
Avon Justine's replyOfficial
30 Mar 2023, 11:59Good day Faith,
Thank you for contacting Avon Justine,
Please note that your query has been escalated for further assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
Thank you for contacting Avon Justine,
Please note that your query has been escalated for further assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
Avon Justine's reply30 Mar 2023, 11:59
Official
Good day Faith,
Thank you for contacting Avon Justine,
Please note that your query has been escalated for further assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
Thank you for contacting Avon Justine,
Please note that your query has been escalated for further assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
FH
Faith H's updateReviewer Update
31 Mar 2023, 15:03Thank you I received my Avon payed up letter,still waiting to be removed from ITC.
FH
Faith H's update31 Mar 2023, 15:03
Reviewer Update
Thank you I received my Avon payed up letter,still waiting to be removed from ITC.
Avon Justine's replyOfficial
31 Mar 2023, 16:26 Good day Faith,
Thank you for contacting Avon Justine,
I have escalated the query.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
Thank you for contacting Avon Justine,
I have escalated the query.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
Avon Justine's reply31 Mar 2023, 16:26
Official
Good day Faith,
Thank you for contacting Avon Justine,
I have escalated the query.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
Thank you for contacting Avon Justine,
I have escalated the query.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
FH
Faith H's updateReviewer Update
17 Mar 2024, 09:14Good day
Im coming back again with utter disappointment... I'm still *******ly black listed by AVON ,I just checked my credit score on the kodough credit solutions website and only to find that my credit report states that I've got an Avon account on arreas. I had communicated with Dimakatso Mo***eng last year on the 31st of March... I was given a payed up letter from the payment that I had made on 24 November 2022. I was also assured that I'll be removed from the ITC so how is it possible that I've got an ACTIVE/OPEN AVON ACCOUNT with a pending payment of R1164... I payed this amount in 2022!!!!!! We are in 2024 now.
This ******* blacklisting by AVON is seriously out of hand and very unfair. They are ruining my credit score... Clearly they haven't sorted out last year's complain as promised.
I demand an urgent removal from the ITC, a payed up letter AGAIN!
Im coming back again with utter disappointment... I'm still *******ly black listed by AVON ,I just checked my credit score on the kodough credit solutions website and only to find that my credit report states that I've got an Avon account on arreas. I had communicated with Dimakatso Mo***eng last year on the 31st of March... I was given a payed up letter from the payment that I had made on 24 November 2022. I was also assured that I'll be removed from the ITC so how is it possible that I've got an ACTIVE/OPEN AVON ACCOUNT with a pending payment of R1164... I payed this amount in 2022!!!!!! We are in 2024 now.
This ******* blacklisting by AVON is seriously out of hand and very unfair. They are ruining my credit score... Clearly they haven't sorted out last year's complain as promised.
I demand an urgent removal from the ITC, a payed up letter AGAIN!
FH
Faith H's update17 Mar 2024, 09:14
Reviewer Update
Good day
Im coming back again with utter disappointment... I'm still *******ly black listed by AVON ,I just checked my credit score on the kodough credit solutions website and only to find that my credit report states that I've got an Avon account on arreas. I had communicated with Dimakatso Mo***eng last year on the 31st of March... I was given a payed up letter from the payment that I had made on 24 November 2022. I was also assured that I'll be removed from the ITC so how is it possible that I've got an ACTIVE/OPEN AVON ACCOUNT with a pending payment of R1164... I payed this amount in 2022!!!!!! We are in 2024 now.
This ******* blacklisting by AVON is seriously out of hand and very unfair. They are ruining my credit score... Clearly they haven't sorted out last year's complain as promised.
I demand an urgent removal from the ITC, a payed up letter AGAIN!
Im coming back again with utter disappointment... I'm still *******ly black listed by AVON ,I just checked my credit score on the kodough credit solutions website and only to find that my credit report states that I've got an Avon account on arreas. I had communicated with Dimakatso Mo***eng last year on the 31st of March... I was given a payed up letter from the payment that I had made on 24 November 2022. I was also assured that I'll be removed from the ITC so how is it possible that I've got an ACTIVE/OPEN AVON ACCOUNT with a pending payment of R1164... I payed this amount in 2022!!!!!! We are in 2024 now.
This ******* blacklisting by AVON is seriously out of hand and very unfair. They are ruining my credit score... Clearly they haven't sorted out last year's complain as promised.
I demand an urgent removal from the ITC, a payed up letter AGAIN!
Avon Justine's replyOfficial
18 Mar 2024, 07:38Good day Faith,
We've received your query and we're genuinely sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving your concerns. We'll make sure to prioritize your concern, and someone from our team will reach out to you shortly on the provided number to assist you further. Your patience is appreciated.
Kind Regards
Vuyiswa
We've received your query and we're genuinely sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving your concerns. We'll make sure to prioritize your concern, and someone from our team will reach out to you shortly on the provided number to assist you further. Your patience is appreciated.
Kind Regards
Vuyiswa
Avon Justine's reply18 Mar 2024, 07:38
Official
Good day Faith,
We've received your query and we're genuinely sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving your concerns. We'll make sure to prioritize your concern, and someone from our team will reach out to you shortly on the provided number to assist you further. Your patience is appreciated.
Kind Regards
Vuyiswa
We've received your query and we're genuinely sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving your concerns. We'll make sure to prioritize your concern, and someone from our team will reach out to you shortly on the provided number to assist you further. Your patience is appreciated.
Kind Regards
Vuyiswa
Avon Justine's replyOfficial
18 Mar 2024, 07:40Good day Faith,
We've received your query and we're genuinely sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving your concerns. We'll make sure to prioritize your concern, and someone from our team will reach out to you shortly on the provided number to assist you further. Your patience is appreciated.
Kind Regards
Vuyiswa
We've received your query and we're genuinely sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving your concerns. We'll make sure to prioritize your concern, and someone from our team will reach out to you shortly on the provided number to assist you further. Your patience is appreciated.
Kind Regards
Vuyiswa
Avon Justine's reply18 Mar 2024, 07:40
Official
Good day Faith,
We've received your query and we're genuinely sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving your concerns. We'll make sure to prioritize your concern, and someone from our team will reach out to you shortly on the provided number to assist you further. Your patience is appreciated.
Kind Regards
Vuyiswa
We've received your query and we're genuinely sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving your concerns. We'll make sure to prioritize your concern, and someone from our team will reach out to you shortly on the provided number to assist you further. Your patience is appreciated.
Kind Regards
Vuyiswa
FH
Faith H's updateReviewer Update
03 Apr 2024, 08:14Good morning
Avon has not dealt with the matter as promised, on the 18march I got an email stating that it will take 7working days to deal with the matter... It's past 8days now,still not removed from the ITC. HELLO PETER can u assist on escalation of the matter.
Avon has not dealt with the matter as promised, on the 18march I got an email stating that it will take 7working days to deal with the matter... It's past 8days now,still not removed from the ITC. HELLO PETER can u assist on escalation of the matter.
FH
Faith H's update03 Apr 2024, 08:14
Reviewer Update
Good morning
Avon has not dealt with the matter as promised, on the 18march I got an email stating that it will take 7working days to deal with the matter... It's past 8days now,still not removed from the ITC. HELLO PETER can u assist on escalation of the matter.
Avon has not dealt with the matter as promised, on the 18march I got an email stating that it will take 7working days to deal with the matter... It's past 8days now,still not removed from the ITC. HELLO PETER can u assist on escalation of the matter.