REFUND REQUIRED

<p>ON THE 14-06-2016 I WAS INVOICED FOR AN ITEM WHICH I DIDNT RECIEVE, I CALLED AVON ON THE 17-06-2016 AND SPOKE TO MUZI WHO ADVISED THAT THE ITEM WILL BE SENT WITH THE NEXT ORDER AND HE WILL DO A CREDIT ADJUSTMENT. ON THE 11 -07-2016 I RECIEVED A ORDER INVOICED ON THE 06-07-2016 AND I RECIEVED THE ITEM BUT IT WAS CHARGED AGAIN.I CALLED THE CALL CENTRE ON THE 12-07-2016 AND SPOKE TO MONIK WHO ADVISED THAT THE CREDIT CANNOT BE REVERSED. I REFUSE TO ACCEPT THAT AND NEED THE AMOUNT REVERSED AS MUZI PROMISED THAT HE WILL DO AN ADJUSTMENT FOR THE ITEM AND I CANNOT PAY FOR AN ITEM THAT I DIDNT RECIEVE.</p> <p> </p> <p>I DID FORWARD THE DOCUMENTS REQUESUTED BY AVON IN ORDER FOR A REVERSAL TO BE DONE BUT IT HASNOT BEEN DONE AND THE ONLY FEEDBACK I RECIEVED WAS THAT THEY ARE UNABLE TO ASSIST ME BECAUSE I HAVE NBOT ATTACHED THE DOCUMENTS REQUIRED, WHICH I DID ATTACH AND SENT TO ********** AS WELL AS ********** <p> </p> <p>I NEED THIS RESOLVED AND I NEED THE MONEY PAID BACK INTO MY ACCOUNT.</p>