REFUND REFUSED ON EX-REPRESENTATIVE CREDIT

<p>I dont know which way to turn anymore.</p> <p>Im a sales leader and have been trying for about 5 months now to get a refund for one of my team members. She quit selling Avon because she wants to concentrate on her studies...</p> <p> ********** 46</p> <p>Now, after her last order was returned due to non-delivery, she is sitting with a credit due to her of R 619.50 on account number ********** 46</p> <p> </p> <p>Avon demands a proof of payment for this, but she has misplaced her last proof of payment...</p> <p>Her account clearly shows that she has a credit on her name, as her account is in a minus...</p> <p> </p> <p>Avon is refusing to refund her this money and brong her account back to zero so she can move on with her life...</p> <p>We have sent all the required documents... Signed letters stating her bank details etc, and requested refund numerous times, only to be told that she must produce a proof of payment.</p> <p> </p> <p>Avon can just look on their statements and on her account and they will see that this amount is owing to her...</p> <p> </p> <p>Please help us resolve this... She needs to put this money back into her college fund...</p>