Refund Refusal

I tried to order some stock from the in December. Item i ordered showed in stock so order and payment pulled through. Next day i saw that order was not being released so i phoned them and they said somehow order did not pull through but there is stock. So they deleted my order for me to reorder. As i wanted to place order again there was no more stock. So 1stly they **** to me and 2ndly this was after i have made payment of R512 already to them via their online payment option. Stock then never came available before cut of time for December so i asked them to please refund me back my money. So many emails was sent between me and the creditors to sort out the issue to refund my money. I have sent them all documents i possible can to proof payment came from me and still they refuse to refund me my money. So i left it till January to try again and since my 1st email this year 14th of January, they simply ignoring me and refusing to give back my money.

I will not order from then again until i get back my money and even after that i will hesitate ordering from them again.

So to all out there i warn to be careful when ordering from Avon and making payments as when time comes and you need your money back because an order did not go through, you going to go through the same as me for past 2 months.