REFUND FRUSTRATIONS FROM AVON

I was a AVON rep mostly for me and my friends. My last order was end March, noticed the order was not confirmed. I then called to inquire, only to find out my account was no longer ACTIVE. I have now been asking them for a refund and boy they're giving me the RUN around worse part is that one does not deal with 1 person, you deal with whomever opened the generic email. I'm beyond frustrated with them. NO order received and account closed RETURN the funds then it's that's simple.