Refund enquiry .

<p>I am struggling to get my refund from Avon , I have placed an order and was on hold.i pd R1850.00 hoping my order will be released . I contacted Avon credit control and was told my acc is inactive and i must send a request for refund . I did send an email and was advise to send proof of payment , signed letter with banking details and id copy and i did send required documents to ********** and also to a fax no ********** 350. Bur every morning since 19.08.2016 i am receiving replies from different people (i.e : Phumzile Mogwedi,Michell Kana,Portia Kau,Refilwe Magakwe ) and it seems that Refilwe did not even bother to read my request because she is talking about reinstating whereas my query is about refund. Please assist me</p>