TS
Thuli S

1 reviews | Active since Jun 2015

21 Feb 2016, 17:49

Refund

<br> <br> <br> to me <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> I m still waiting for my refund , shortly is not enough , at lost state turn around time for refund e.g. 5 days ,10 days ,shortly is not enough ,please also send a confirmation to state that the account is closed <br> <br> Dear Client,<br> <br> <br> <br> With reference to your e-mail dated, 16 February 2016 08:10 PM, please be advised as follows.<br> <br> <br> <br> The refund request for R501.30 is in process. The refund will reflect in your bank account shortly and account is closed.<br> <br> <br> <br> Thank you for your patience.<br> <br> <br> <br> Yours in service,<br> <br> CRE.Cheryl Mangwane<br> <br>

0
Replies (1)
Avon Justine
Avon Justine's reply22 Feb 2016, 15:57
Official
Hello Tuliana1085,

Thank you for bringing this query to our attention.


Kindly be advised that your refund enquiry has been re-escalated internally.
Expect the transfer to take effect within 72 hours.


Please accept our sincere apologies for the delay.



Regards,
Avon Justine