iB
irene B
1 reviews | Active since Jul 2013
03 Nov 2016, 08:32
Quality dropping
<p>Its been a very long time that I only use Avon Cosmetics. I recently purchased 2 Avon True Glimmersticks ( 1x brown & 1x Black ) and also the BIG Multip**** Mascara, but for some reason if I put these items on my eyes it burns like fire. My eyes will get all swolen and red. This must a problem with specific batch, cause never have I had this problem before. I left a message on Avons website, but nobody made any sort of contact with me. I really feel this is unexeptable as I purchase products from Avon every month.</p>
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Replies (2)
Avon Justine's replyOfficial
18 Nov 2016, 10:47Thank you for bringing this query to our attention.
Following a failed attempt at telephonic contact, your consumer complaint has been duly escalated to the relevant department for further assistance.
Please accept our sincere apologies for the inconvenience caused to you in this regard.
Regards,
Avon Justine
Best regards,
Avon Justine's reply18 Nov 2016, 10:47
Official
Thank you for bringing this query to our attention.
Following a failed attempt at telephonic contact, your consumer complaint has been duly escalated to the relevant department for further assistance.
Please accept our sincere apologies for the inconvenience caused to you in this regard.
Regards,
Avon Justine
Best regards,
iB
irene B's updateReviewer Update
10 Jan 2017, 14:17Its been several months and still I have not heard anything from any one.
iB
irene B's update10 Jan 2017, 14:17
Reviewer Update
Its been several months and still I have not heard anything from any one.